Public Hearings

What are Public Hearings?

Public Hearings are held to allow utility customers the opportunity to learn about utility rate proceedings and proposals and to provide feedback on a pending case before the Commissioners, Staff, and CURB.

A schedule of upcoming public hearings and details can be found on the KCC website under the "Your Opinion Matters" page.

How do Public Hearings work?

A Commissioner will usually be seated at the front of the room and will begin the hearing by introducing the case and the parties present. Representatives of the utility and other parties to the case, like CURB, will often be available to explain elements of the case or to answer questions.

After opening the public hearing and providing basic instructions, the Commissioner will invite public comment. Customers of the utility and other interested persons may take turns providing statements on the record. If there is a sign-up sheet, witnesses will be called in the order in which they have signed in.

More recently, the KCC has migrated to holding virtual hearings to facilitate wider participation from around the state. Participants can join and watch live hearings via video. This also provides the KCC with the option to record hearings for the public to view at a later time.

How can I participate at a Public Hearing?

In-person Hearings: Come early and look for a sign-in sheet and sign up if you wish to make comments.
Virtual Hearings: Visit the KCC website to find the registration link to reserve your spot. You can choose to watch the live hearing or register to make comments.
Focus your comments. It is helpful to prepare your remarks ahead of time. You may want to write out your statement and ask to read it into the record at the hearing.
Speak slowly and clearly. Your comments are important, so make sure you can be heard.
Add your own experience. Give specific examples to support the issues you address.
Questions: The Commissioner or one of the parties may want to ask you questions about your comments. Listen carefully to the question and answer it the best you can.

What if I cannot attend the Public Hearing?

If you are unable to attend, you can still provide your comments by contacting the Kansas Corporation Commission by phone, e-mail, or mail (see below). Comments should reference the appropriate docket number. Please note that open comment periods are open for a limited time while a docket is pending and you should submit your comments prior to the listed deadline.

Phone:	1-800-662-0027 or 785-271-3140 (Topeka)
Online:	http://kcc.ks.gov/your-opinion-matters
Mail:	Kansas Corporation Commission Public Affairs and Consumer Protection Division 1500 S.W. Arrowhead Road Topeka, KS 66604

Additionally, members of the public can access the KCC's YouTube channel to watch past hearings and meetings at any time by going to https://www.youtube.com/channel/UC-uTcucl0oyHJr-_iOheuuw.